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Privacy Policy

Effective Date: 11/01/2025

Victoria’s Ballroom (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, or interact with us regarding event services.

By accessing our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide

When you contact us, submit a booking request, or fill out a form, we may collect:

  • Full name

  • Email address

  • Phone number

  • Mailing address (if provided)

  • Event date and event details

  • Payment information (if applicable)

  • Any other information you voluntarily provide

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages viewed

  • Referring website

  • Time spent on pages

This information is collected through cookies, analytics tools, and similar technologies.


2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and booking requests

  • Provide quotes and event-related communications

  • Process payments (if applicable)

  • Improve our website functionality

  • Analyze traffic and marketing effectiveness

  • Comply with legal obligations

We do not sell your personal information.


3. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to:

  • Enhance user experience

  • Remember preferences

  • Measure website traffic

  • Improve marketing efforts

You may adjust your browser settings to refuse cookies. Disabling cookies may affect website functionality.


4. Sharing of Information

We may share your information with:

  • Website hosting providers

  • Payment processors

  • Marketing and analytics providers

  • Legal authorities if required by law

All third-party service providers are required to protect your data and use it only for authorized purposes.


5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can guarantee absolute security.


6. Texas-Specific Privacy Notice

Victoria’s Ballroom operates in the State of Texas and complies with applicable Texas privacy and data protection laws.

Under Texas law:

  • We do not knowingly collect personal information from children under 13 without parental consent.

  • We take reasonable steps to safeguard consumer data from unauthorized access.

  • If a data breach affecting Texas residents occurs, we will notify affected individuals as required under the Texas Identity Theft Enforcement and Protection Act.

If you are a Texas resident and believe your information has been mishandled, you may contact us directly using the information below.


7. California Privacy Rights (CCPA / CPRA Notice)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

You have the right to:

  • Know what personal information we collect

  • Request access to your personal information

  • Request deletion of your personal information

  • Correct inaccurate personal information

  • Request information about data sharing

  • Opt out of the sale of personal information

Victoria’s Ballroom does not sell personal information.

To submit a CCPA request, please contact us at:

[Insert Email Address]

We will respond within the timeframe required by law.


8. European Union & GDPR Notice

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar laws, you have rights under the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process personal data based on:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

Your GDPR Rights Include:

  • Right of access

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent

To exercise your rights, contact us at:

[Insert Email Address]

If you believe your rights have been violated, you may file a complaint with your local data protection authority.


9. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal obligations

  • Resolve disputes

When no longer required, information is securely deleted or anonymized.


10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.


11. Children’s Privacy

Our website is not directed toward children under 13 years of age. We do not knowingly collect personal data from children.


12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.


13. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, contact:

Victoria’s Ballroom

11610 Rojas Dr Suite A
El Paso, TX 79936

El Paso, Texas

(915) 493-7429

info@victoriasballroom.com